The prices listed on this site include VAT at the present rate and are valid when the order is placed. Shipping costs will be added to the prices. In case of a product exchange for another one, the price of the final product is apllied. For signed-in customers registed and correctly identified as a company, prices are listed without VAT.
The orders may be paid by Multibanco or via PayPal. They are processed right after our services confirm the payment has been received.
In case the item is out of stock or unavailable for ordering you can ask for a return of the amount paid or an item exchange.
The costs will be the customer’s responsibility.
The invoice will be sent with the product.
Our online products can be shipped to the following countries: The delivery dates are of a third party’s responsibility and can be read in the additional information of the selected service.
The items shipping costs are the following:
1. In case of a consumer dispute, defined in accordance with the provisions of Law No. 144/2015 of 8 September, consumers may contact an Alternative Dispute Resolution Entity (ADR) competent for alternative consumer disputes.
2. Without prejudice to law, their statutes and regulations that regulate alternative resolution entities for consumer disputes, an entity is considered competent to resolve the consumer disputes located in the area where the contract was drawn up or the area of the local purchase and sale of goods or the provision of services. If there is for the sector specific alternative dispute resolution entities with expertise, the consumer can also contact these entities.
3. If there is no competent Alternative Dispute Resolution entity in the area of where the goods and services were sold or contracted, or existing entities do not consider themselves competent due to the necessary expertise, the consumer may contact the National Information Center and Consumer Disputes Arbitration (Centro Nacional de Informação e Arbitragem de Conflitos de Consumo), located in Lisbon, Portugal, under the email address: email@example.com and also available on http://www.arbitragemdeconsumo.org .
Read more information on Alternative Dispute Resolution
These "Terms and Conditions" do not interfere with the customers rights stated in the present legislation.